[Building Sakai] Sakai Issues in Assignments, Syllabi, Quizzes in Production - HELP!

[kfaella]

Hi all,

We are running Sakai 2.5.4 in our first full semester.  We are getting lots
of errors in our logs of the type
   403 Forbidden  /access/content/attachment/....
   403 Forbidden /access/content/group/...
   403  Forbidden /access/content/user

& 404 Not found   in the same directories.

Users are reporting the inability for students to access some syllabi,
assignment attachments and the inability to load some quizzes.   I have
looked into the jiras and see some possibilities but I am hoping someone can
tell me if there is a known common issue or two for this behaviour.  

I am afraid these errors are giving Sakai a bad name here.  We have migrated
from WebCT and initial reactions are good but these problems are becoming
critical in nature.

Any help appreciated!

Our setup is  Sakai 2.5.4 on Redhat 5.  Multiple tomcat instances load
balanced with apache mod_proxy_ajp.

Kathy

PS Here is the basic error just sent to me for a user attempting to upload a
quiz.


org.sakaiproject.portal.api.PortalHandlerException:
org.sakaiproject.tool.api.ToolException: java.io.FileNotFoundException:
/tmp/jsf/upload_tmp/qti_imports/d945dba1-923d-4692-9624-a7087a0fa901/ExamA_nopix2_1252933703881.xml
(Permission denied)
    at
org.sakaiproject.portal.charon.handlers.ToolHandler.doPost(ToolHandler.java:63)
caused by: org.sakaiproject.tool.api.ToolException:
java.io.FileNotFoundException:
/tmp/jsf/upload_tmp/qti_imports/d945dba1-923d-4692-9624-a7087a0fa901/ExamA_nopix2_1252933703881.xml
(Permission denied)
    at
org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(SkinnableCharonPortal.java:1343)
caused by: javax.servlet.ServletException: java.io.FileNotFoundException:
/tmp/jsf/upload_tmp/qti_imports/d945dba1-923d-4692-9624-a7087a0fa901/ExamA_nopix2_1252933703881.xml
(Permission denied)
    at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
caused by: javax.faces.FacesException: java.io.FileNotFoundException:
/tmp/jsf/upload_tmp/qti_imports/d945dba1-923d-4692-9624-a7087a0fa901/ExamA_nopix2_1252933703881.xml
(Permission denied)
    at
javax.faces.component.UIComponentBase.decode(UIComponentBase.java:665)
caused by: java.io.FileNotFoundException:
/tmp/jsf/upload_tmp/qti_imports/d945dba1-923d-4692-9624-a7087a0fa901/ExamA_nopix2_1252933703881.xml
(Permission denied)
    at java.io.FileOutputStream.open(Native Method)
    at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
    at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
    at
org.apache.commons.fileupload.disk.DiskFileItem.write(DiskFileItem.java:413)
    at com.corejsf.UploadRenderer.decode(UploadRenderer.java:123)
    at
javax.faces.component.UIComponentBase.decode(UIComponentBase.java:665)
    at javax.faces.component.UIInput.decode(UIInput.java:464)
    at
javax.faces.component.UIComponentBase.processDecodes(UIComponentBase.java:885)
    at javax.faces.component.UIInput.processDecodes(UIInput.java:380)
    at javax.faces.component.UIForm.processDecodes(UIForm.java:144)
    at
javax.faces.component.UIComponentBase.processDecodes(UIComponentBase.java:880)
    at javax.faces.component.UIViewRoot.processDecodes(UIViewRoot.java:306)
    at
com.sun.faces.lifecycle.ApplyRequestValuesPhase.execute(ApplyRequestValuesPhase.java:79)
    at com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:200)
    at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:90)
    at javax.faces.webapp.FacesServlet.service(FacesServlet.java:197)
    at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
    at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    at com.corejsf.UploadFilter.doFilter(UploadFilter.java:142)
    at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
    at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    at org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:555)
    at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
    at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    at
org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:679)
    at
org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:461)
    at
org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:399)
    at
org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
    at
org.sakaiproject.jsf.util.SamigoJsfTool.dispatch(SamigoJsfTool.java:266)
    at org.sakaiproject.jsf.util.JsfTool.doPost(JsfTool.java:256)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
    at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    at
org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:679)
    at
org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:461)
    at
org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:364)
    at
org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
    at
org.sakaiproject.tool.impl.ActiveToolComponent$MyActiveTool.forward(ActiveToolComponent.java:459)
    at
org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(SkinnableCharonPortal.java:1343)
    at
org.sakaiproject.portal.charon.handlers.ToolHandler.doTool(ToolHandler.java:163)
    at
org.sakaiproject.portal.charon.handlers.ToolHandler.doGet(ToolHandler.java:86)
    at
org.sakaiproject.portal.charon.handlers.ToolHandler.doPost(ToolHandler.java:63)
    at
org.sakaiproject.portal.charon.SkinnableCharonPortal.doPost(SkinnableCharonPortal.java:1186)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
    at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    at org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:592)
    at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
    at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
    at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
    at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
    at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
    at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
    at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
    at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773)
    at
org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
    at
org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
    at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
    at java.lang.Thread.run(Thread.java:595)




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