[Building Sakai] java support

[Charles Hedrick]

Does anyone have experience with Sun Java support? As you may know,  
we've backed up from Java 6 to java 5, because of unexplained long  
hangs in java 6. We just got told by Sun that not only wouldn't they  
take a support call on our normal Solaris contract, because Java now  
requires a separate support contract, but they wouldn't even take it  
under that. They think it's a tuning problem, and would expect us to  
pay for professional services to help us tune it. If they're going to  
do that consistently, it makes Java a much less useful platform for  
us. We already had the Solaris support people help us with a crash  
that was clearly a java library bug. (The workaround was to change a  
configuration file to use a different version of the library.) It  
sounds like at this point they'd no longer do that under our normal  
support contract. I'm not sure we could have solved that one for  
ourselves in any reasonable amount of time.

-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 2421 bytes
Desc: not available
Url : http://collab.sakaiproject.org/pipermail/sakai-dev/attachments/20091016/e4df0b6e/attachment.bin