[Deploying Sakai] Ask the community: Your institution and Sakai bug reports

[Shawn Foster]

Some questions about Sakai bug reports:

1. Does your instance of Sakai generate bug reports?

2. How does your institution deal with bug reports generated from Sakai?

3. Does someone at your institution read/monitor the bug report email?

4. Do you follow up with your users who leave comments?

5. Do you follow up with your users who don't leave comments but who 
cause a bug report?

Thanks for your opinions and anecdotes,
-Shawn

-- 
Shawn Foster
eLearning Technology Support and Application Development
Information Technology Services
Western University
London, Ontario, Canada