[Deploying Sakai] Fwd: 2009 Help Events & 3-year analysis

Jean-Francois Leveque jean-francois.leveque at upmc.fr
Tue Sep 7 02:27:49 PDT 2010


Hi all,

Maybe it would be nice to find some place on confluence to put such 
information.

Cheers,

J-F

--
Jean-Francois Leveque
Australe CTO (local Sakai)
University Pierre and Marie Curie
France

Sean DeMonner a écrit :
> FYI -- a breakdown of Help system usage at U-M (search terms, tool info 
> accessed, etc.).
> 
> SMD.
> 
> 
> 
> Begin forwarded message:
> 
>> *From: *Steve Lonn <slonn at umich.edu <mailto:slonn at umich.edu>>
>> *Date: *February 3, 2010 3:27:43 PM EST
>> *To: *ctools-admin ctools-admin <ctools-admin at umich.edu 
>> <mailto:ctools-admin at umich.edu>>
>> *Cc: *Margaret Wagner <mwagner at umich.edu <mailto:mwagner at umich.edu>>
>> *Subject: **2009 Help Events & 3-year analysis*
>>
>> Hi all,
>>
>> There were 108,136 hits on the Help tool in 2009. This number is very 
>> similar to 2008 (108,646) and 2007 (106,574). 
>> There were also nearly 16,000 search queries within the Help tool for 
>> a variety of different terms. Attached you can see month-to-month 
>> information for 2009 and three-year comparison graphs for 2007-2009.
>>
>> --Steve
>> ---------------------------------------------------------------------------------------------------------------------
>> Steven Lonn, Ph.D.  -  Postdoctoral Research Fellow
>> Usability, Support, and Evaluation (USE) Lab, Part of the CTools / 
>> Sakai Team
>> Digital Media Commons @ The Duderstadt Center, University of Michigan
>> Ph: (248) 905-1566 AIM: simchasl 
>> Web: http://www-personal.umich.edu/~slonn/
>> ---------------------------------------------------------------------------------------------------------------------
>>
> =
> ------------------------------------------------------------------------
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> 
> 
> ==========================================================
> Sean DeMonner, IT Senior Project Manager, CTools Implementation Group
> Digital Media Commons @ The Duderstadt Center, U-M      (734) 615-9765


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