[DG: Teaching & Learning] Enterprise lecture capture (integrated with Sakai)

[John Johnston]

On Mon, Sep 16, 2013 at 2:42 PM, Grogan, David <David.Grogan at tufts.edu>wrote:

>  Hello all,****
>
>  ****
>
> We are at the early stages of exploring enterprise level lecture capture
> solutions and looking to connect with anyone in this community who has been
> through the process and have implemented such a system in their
> organization. ****
>
>  ****
>
> Ideally we’d have a system that can be made to integrate well with Sakai
> and would be particularly interested in hearing from anyone who has done
> this.****
>
>  ****
>
> Questions we have right off the bat are:****
>
>  ****
>
> **1.       **What system does your organization use?
>
The University of Michigan is somewhat decentralized, so we have several
lecture capture systems in use:  Camtasia Relay, Media Site, Echo 360,
BlueReview, and CAEN Lecture Recording. The last two are homegrown systems
that use an LTI integration with our instance of Sakai. Relay has an
integration with Kaltura which we also have integrated with Sakai.

> ****
>
> **2.       **What is your overall experience with customer service?****
>
> **3.       **What was your overall experience with implementation?
>
I'm not the best person to answer question #2 and #3, because I don't deal
directly with any of the vendors anymore, but I have not heard any negative
experiences with any of the vendors. I've had the most contact with
TechSmith (developed Camtasia Relay) and I can tell you they have very good
customer support and have a customer forum that seems to be responsive to
change requests.


> ****
>
> **4.       **What were the major technical and user hurdles that had to
> be overcome?****
>
>  The fact that we have multiple solutions at the unit level and no
enterprise-wide solution represents somewhat of an inefficiency. There are
also challenges in policies around funding/charge-back and archiving large
numbers of lectures.

>  ****
>
> David ****
>
>  ****
>
> --------------------------------------------------------------****
>
> David Grogan****
>
> Senior Solutions Specialist****
>
> Educational & Scholarly Technology Services (ESTS) Tufts Technology
> Service (TTS) Tufts University****
>
> 108 Bromfield Rd****
>
> Somerville, MA  02144****
>
>  ****
>
> Phone: 617.627.2859****
>
> Fax: 617.627.3082****
>
> http://it.tufts.edu/ests****
>
> ** **
>
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-- 
===================================================
John Johnston – Product Manager & Lead Business Systems Analyst
ITS Teaching & Learning, University of Michigan
===================================================
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