[DG: Open Forum] Fwd: Important Communication from Blackboard
Nicola Monat-Jacobs
nicola at nyu.edu
Wed May 6 13:22:33 PDT 2009
Begin forwarded message:
> From: Michael Chasen <blackboard at blackboard.com>
> Date: May 6, 2009 4:18:32 PM EDT
> Subject: Important Communication from Blackboard
> Reply-To: CEO at blackboard.com
>
>
> I'm writing today to communicate the news that Blackboard has
> acquired ANGEL Learning and to share with you some of the thinking
> behind the combination.
>
> Why put these two organizations together? This combination was about
> getting better. At Blackboard we're always trying to improve, both
> by focusing internally within our company and by looking externally
> to other organizations we admire, like ANGEL. We admire them not
> just for their story of entrepreneurial growth and impact on
> teaching and learning, but also for very specific strengths that we
> wanted to add to our story and deliver to our clients:
>
> - The first is their customer support culture that has translated
> into consistently excellent experiences for ANGEL clients. We can
> learn from their skill in this area and add their know-how to the
> ever improving client support capability we're building here at
> Blackboard.
>
> - The second is their history of innovation - especially in the
> areas of user experience, teaching and learning tools and course-
> based assessment. Independently our two offerings have led the way
> in a lot of areas. Now we have the opportunity to bring these
> strengths together for the benefit of learners in our Project NG
> vision for the future of the Blackboard platform.
>
> From ANGEL's perspective, and especially in today's economic
> environment, joining these strengths with Blackboard's own
> innovation, industry leadership and financial stability also made a
> lot of sense.
>
> At the ANGEL Users Conference in Chicago next week we'll be talking
> about how the solutions will come together and will send you an
> update after we get back. The short story is that ANGEL's latest
> release, ANGEL LMS 7.4 which launched last week, will continue as
> planned. In parallel we'll set about the work of bringing the
> product innovations of both companies to the new combined client
> community.
>
> As we move forward and knit our organizations together, we’ll
> continue to be very focused on the client experience. That means
> drawing on what we’ve learned from previous integrations and
> minimizing distractions while weaving the best of ANGEL into the
> tangible value you get from working with us every day. More than
> anything, today’s news directly supports our top goal of continuing
> to bring clear added value to your investment in Blackboard.
>
> You can learn more at www.blackboard.com/angel [http://www.blackboard.com/angel
> ] , but please feel free to contact me (CEO at blackboard.com) or your
> Blackboard representative if you have any questions or comments.
>
> In closing, thank you once again for your institution's partnership
> with us. We look forward to showing you the benefits of this latest
> step in our ongoing effort to be a stronger, more flexible and
> creative supporter of your teaching and learning goals for the near
> and long term.
>
> Sincerely,
>
> Michael Chasen
> President & CEO
> Blackboard
>
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