[gradebook2-dev] Gradebook2 not listing students

[Geng, Kelly]

It happens not only on safari. We've tried FF, chrome. 

-----Original Message-----
From: Thomas Amsler [mailto:tpamsler at ucdavis.edu] 
Sent: Wednesday, September 05, 2012 4:11 PM
To: Geng, Kelly
Cc: Ramanuja Chary, Vijayarengan; gradebook2-dev at collab.sakaiproject.org
Subject: Re: [gradebook2-dev] Gradebook2 not listing students

Is this by any chance related to this:

https://jira.sakaiproject.org/browse/GRBK-1246

-- Thomas

On Wed, Sep 5, 2012 at 12:57 PM, Geng, Kelly <gengx at muohio.edu> wrote:
> Is there any debugging info we can turn on to help pinpoint the issue. We are having more and more reports on this issue.
>
> Thanks,
> Kelly
> Miami University
>
> -----Original Message-----
> From: gradebook2-dev-bounces at collab.sakaiproject.org 
> [mailto:gradebook2-dev-bounces at collab.sakaiproject.org] On Behalf Of 
> Thomas Amsler
> Sent: Friday, August 31, 2012 12:13 PM
> To: Ramanuja Chary, Vijayarengan
> Cc: gradebook2-dev at collab.sakaiproject.org
> Subject: Re: [gradebook2-dev] Gradebook2 not listing students
>
> Please create a JIRA here:
>
> https://jira.sakaiproject.org/browse/GRBK
>
> Also, please check the tomcat catalina.out log and attache any related
> error(s) in that log to the ticket.
>
> Best,
> -- Thomas
>
>
> On Fri, Aug 31, 2012 at 8:47 AM, Ramanuja Chary, Vijayarengan <ramanuv at miamioh.edu> wrote:
>> Hi Gradebook2 developers
>>
>> We are unable to view the student list in Gradebook page.
>>
>> But the site info shows the student list properly and their Status are active.
>>
>> Please do let me know, if you need more information to locate the source of error.
>>
>> Thanks
>> Vijay
>> Miami University
>>
>>
>> The log shows:
>>
>> WARN TP-Processor144 org.sakaiproject.portal.util.ErrorReporter - Bug 
>> Report bug-id: 5d41b3d1-e360-$
>> org.sakaiproject.portal.api.PortalHandlerException:
>> org.sakaiproject.tool.api.ToolException: Request processing failed; 
>> nest$ at 
>> org.sakaiproject.portal.charon.SkinnableCharonPortal.doGet(SkinnableC
>> h
>> aronPortal.java:862) caused by:
>> org.sakaiproject.tool.api.ToolException: Request processing failed; 
>> nested exception is java.lang.NullPointerExce$ at 
>> org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(Skin
>> n
>> ableCharonPortal.java:1429) caused by:
>> org.springframework.web.util.NestedServletException: Request 
>> processing failed; nested exception is java.lang.Nul$ at 
>> org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServl
>> e
>> t.java:501) caused by: java.lang.NullPointerException
>>
>> Tool Placement:
>> No Placement
>>
>> Request:
>> : AuthType:null
>> : CharEncoding:utf-8
>> : ContentLength:0
>> : ContentType:application/json; charset=utf-8
>> : ContextPath:/portal
>> : LocalAddress:null
>> : LocalName:niihka.muohio.edu
>> : LocalPort:443
>> : Method:GET
>> :
>> PathInfo:/tool/1ec21427-b6e0-40b2-9453-c112f58482f1/gradebook/rest/ro
>> s ter/116d9ea7-98e3-45bc-b01e-a05c85f4a18e/29562/
>> : Protocol:HTTP/1.1
>> : QueryString:sortField=S_LST_NM_FRST&sortDir=ASC&offset=0&limit=19
>> : RemoteAddress:134.53.7.15
>> : RemoteHost:134.53.7.15
>> : RemotePort:-1
>> : Requested
>> URL:https://niihka.muohio.edu/portal/tool/1ec21427-b6e0-40b2-9453-c11
>> 2 f58482f1/gradebook/rest/roster/116d9ea7$
>> : Scheme:https
>> : ServerName:niihka.muohio.edu
>> : Headers:
>> : Header:host:niihka.muohio.edu
>> : Header:connection:keep-alive
>> : Header:user-agent:Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.1 
>> (KHTML, like Gecko) Chrome/21.0.1180.81 Safari/$
>> : Header:content-type:application/json; charset=utf-8
>> :
>> Header:X-XSRF-Cookie:775ae874-7b94-4a37-aec8-5dbfb9b1dbee-1854ef6263d
>> 4
>> 70a09e653acfc63ef323
>> : Header:accept:*/*
>> :
>> Header:referer:https://niihka.muohio.edu/portal/tool/1ec21427-b6e0-40
>> b 2-9453-c112f58482f1/GradebookApplication.html$
>> : Header:Accept-Encoding:gzip,deflate,sdch
>> : Header:Accept-Language:en-US,en;q=0.8
>> : Header:Accept-Charset:ISO-8859-1,utf-8;q=0.7,*;q=0.3
>> : Header:cookie:---censored---
>> : Header:content-length:0
>> : Parameters:
>> : Parameter:limit:0:19
>> : Parameter:offset:0:0
>> : Parameter:sortDir:0:ASC
>> : Parameter:sortField:0:S_LST_NM_FRST
>>
>> : Attributes:
>> : Attribute:sakai.html.head.css.skin:<link
>> href="/library/skin/niihka/tool.css" type="text/css" rel="stylesheet"
>> medi$
>>
>> : Attribute:sakai.html.head.js:
>>
>>
>>
>>
>> :
>> Attribute:tool.url.manager:org.sakaiproject.portal.util.ToolURLManage
>> r
>> Impl at 1f07388e
>> :
>> Attribute:sakai.html.body.onload:setMainFrameHeight('Main1ec21427xb6e
>> 0 x40b2x9453xc112f58482f1');setFocus(focus_path$
>> : Attribute:sakai.request.native.url:sakai.request.native.url
>> : Attribute:sakai.html.head:<link href="/library/skin/tool_base.css"
>> type="text/css" rel="stylesheet" media="all" /> <link 
>> href="/library/skin/niihka/tool.css" type="text/css" rel="stylesheet"
>> media="all" />
>>
>>
>>
>>
>>
>>
>> : Attribute:sakai.filtered:sakai.filtered
>> : Attribute:sakai.html.head.css.base:<link
>> href="/library/skin/tool_base.css" type="text/css" rel="stylesheet"
>> media=$
>>
>> : Attribute:sakai.html.head.css:<link
>> href="/library/skin/tool_base.css" type="text/css" rel="stylesheet"
>> media="all"$ <link href="/library/skin/niihka/tool.css"
>> type="text/css" rel="stylesheet" media="all" />
>>
>> :
>> Attribute:sakai.session:org.sakaiproject.tool.impl.MySession at a3dbb45b
>> Session:
>> : Created:1346419437391
>> : LastAccess:1346420479699
>> : MaxInactive:10800
>> : Attributes:
>> : Attribute:portalskin:defaultskin
>> _______________________________________________
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