[gradebook2-dev] Gradebook2 not listing students

[Geng, Kelly]

Is there any debugging info we can turn on to help pinpoint the issue. We are having more and more reports on this issue.

Thanks,
Kelly
Miami University

-----Original Message-----
From: gradebook2-dev-bounces at collab.sakaiproject.org [mailto:gradebook2-dev-bounces at collab.sakaiproject.org] On Behalf Of Thomas Amsler
Sent: Friday, August 31, 2012 12:13 PM
To: Ramanuja Chary, Vijayarengan
Cc: gradebook2-dev at collab.sakaiproject.org
Subject: Re: [gradebook2-dev] Gradebook2 not listing students

Please create a JIRA here:

https://jira.sakaiproject.org/browse/GRBK

Also, please check the tomcat catalina.out log and attache any related
error(s) in that log to the ticket.

Best,
-- Thomas


On Fri, Aug 31, 2012 at 8:47 AM, Ramanuja Chary, Vijayarengan <ramanuv at miamioh.edu> wrote:
> Hi Gradebook2 developers
>
> We are unable to view the student list in Gradebook page.
>
> But the site info shows the student list properly and their Status are active.
>
> Please do let me know, if you need more information to locate the source of error.
>
> Thanks
> Vijay
> Miami University
>
>
> The log shows:
>
> WARN TP-Processor144 org.sakaiproject.portal.util.ErrorReporter - Bug 
> Report bug-id: 5d41b3d1-e360-$
> org.sakaiproject.portal.api.PortalHandlerException: 
> org.sakaiproject.tool.api.ToolException: Request processing failed; 
> nest$ at 
> org.sakaiproject.portal.charon.SkinnableCharonPortal.doGet(SkinnableCh
> aronPortal.java:862) caused by: 
> org.sakaiproject.tool.api.ToolException: Request processing failed; 
> nested exception is java.lang.NullPointerExce$ at 
> org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(Skinn
> ableCharonPortal.java:1429) caused by: 
> org.springframework.web.util.NestedServletException: Request 
> processing failed; nested exception is java.lang.Nul$ at 
> org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServle
> t.java:501) caused by: java.lang.NullPointerException
>
> Tool Placement:
> No Placement
>
> Request:
> : AuthType:null
> : CharEncoding:utf-8
> : ContentLength:0
> : ContentType:application/json; charset=utf-8
> : ContextPath:/portal
> : LocalAddress:null
> : LocalName:niihka.muohio.edu
> : LocalPort:443
> : Method:GET
> : 
> PathInfo:/tool/1ec21427-b6e0-40b2-9453-c112f58482f1/gradebook/rest/ros
> ter/116d9ea7-98e3-45bc-b01e-a05c85f4a18e/29562/
> : Protocol:HTTP/1.1
> : QueryString:sortField=S_LST_NM_FRST&sortDir=ASC&offset=0&limit=19
> : RemoteAddress:134.53.7.15
> : RemoteHost:134.53.7.15
> : RemotePort:-1
> : Requested 
> URL:https://niihka.muohio.edu/portal/tool/1ec21427-b6e0-40b2-9453-c112
> f58482f1/gradebook/rest/roster/116d9ea7$
> : Scheme:https
> : ServerName:niihka.muohio.edu
> : Headers:
> : Header:host:niihka.muohio.edu
> : Header:connection:keep-alive
> : Header:user-agent:Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.1 
> (KHTML, like Gecko) Chrome/21.0.1180.81 Safari/$
> : Header:content-type:application/json; charset=utf-8
> : 
> Header:X-XSRF-Cookie:775ae874-7b94-4a37-aec8-5dbfb9b1dbee-1854ef6263d4
> 70a09e653acfc63ef323
> : Header:accept:*/*
> : 
> Header:referer:https://niihka.muohio.edu/portal/tool/1ec21427-b6e0-40b
> 2-9453-c112f58482f1/GradebookApplication.html$
> : Header:Accept-Encoding:gzip,deflate,sdch
> : Header:Accept-Language:en-US,en;q=0.8
> : Header:Accept-Charset:ISO-8859-1,utf-8;q=0.7,*;q=0.3
> : Header:cookie:---censored---
> : Header:content-length:0
> : Parameters:
> : Parameter:limit:0:19
> : Parameter:offset:0:0
> : Parameter:sortDir:0:ASC
> : Parameter:sortField:0:S_LST_NM_FRST
>
> : Attributes:
> : Attribute:sakai.html.head.css.skin:<link 
> href="/library/skin/niihka/tool.css" type="text/css" rel="stylesheet" 
> medi$
>
> : Attribute:sakai.html.head.js:
>
>
>
>
> : 
> Attribute:tool.url.manager:org.sakaiproject.portal.util.ToolURLManager
> Impl at 1f07388e
> : 
> Attribute:sakai.html.body.onload:setMainFrameHeight('Main1ec21427xb6e0
> x40b2x9453xc112f58482f1');setFocus(focus_path$
> : Attribute:sakai.request.native.url:sakai.request.native.url
> : Attribute:sakai.html.head:<link href="/library/skin/tool_base.css" 
> type="text/css" rel="stylesheet" media="all" /> <link 
> href="/library/skin/niihka/tool.css" type="text/css" rel="stylesheet" 
> media="all" />
>
>
>
>
>
>
> : Attribute:sakai.filtered:sakai.filtered
> : Attribute:sakai.html.head.css.base:<link 
> href="/library/skin/tool_base.css" type="text/css" rel="stylesheet" 
> media=$
>
> : Attribute:sakai.html.head.css:<link 
> href="/library/skin/tool_base.css" type="text/css" rel="stylesheet" 
> media="all"$ <link href="/library/skin/niihka/tool.css" 
> type="text/css" rel="stylesheet" media="all" />
>
> : 
> Attribute:sakai.session:org.sakaiproject.tool.impl.MySession at a3dbb45b
> Session:
> : Created:1346419437391
> : LastAccess:1346420479699
> : MaxInactive:10800
> : Attributes:
> : Attribute:portalskin:defaultskin
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