[gradebook2-dev] FW: Help!

[Kusnetz, Jeremy]

It sounds like getting the instructor to clear their cache for real this time fixed the problem.

Sorry about that, I never seen that before and I assumed that by the time it got to me someone really had verified that they cleared their cache before doing further troubleshooting. 



-----Original Message-----
From: Thomas Amsler [mailto:tpamsler at ucdavis.edu] 
Sent: Thursday, December 15, 2011 12:28 PM
To: Kusnetz, Jeremy
Cc: gradebook2-dev at collab.sakaiproject.org
Subject: Re: [gradebook2-dev] FW: Help!

Looks like the style sheets didn't get loaded. One could check on the
apache side if there were any errors. Also, did the user see any
errors on the browser side ?
Best,
-- Thomas

On Thu, Dec 15, 2011 at 6:22 AM, Kusnetz, Jeremy <JKusnetz at apus.edu> wrote:
> See the attached screen shot.  This only seems to be happening for this one
> instructor, any ideas on what is causing it?
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> Good morning Jim,
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> I see what you mean. That looks like some kind of mobile version of the
> gradebook, doesn't it? I've never see that before. Of course, when I log in
> everything looks perfect on my end. I am sharing this with the rest of the
> team.
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> My only suggestion would have been to clear the cache but as you indicated
> below, that doesn't help. Give us a little think time and praying to the
> Sakai gods will probably help.
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> We'll be in touch in as soon we can.
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> If it clears up, please let me know. Oh, do you also get that same
> experience in FireFox?
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> Subject: FW: Help!
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> Subject: Help!
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> Jason,
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> Something weird happened to my view of my COLL100 I039 Fall 2011 gradebook
> this morning. It appears like the attached screen capture. When Tony
> Underhill and your faculty support folks look into the classroom, the
> gradebook appears normal. My other 20 gradebooks look just fine. I've tried
> rebooting, logging out/logging in, and clearing my caches, and nothing made
> a difference. At one point, the table of students and grades flashed past,
> so I know the data are still there.
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> Thanks,
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> Jim
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