[gradebook2-dev] FW: Gradebook Issue

Fri Oct 8 12:39:36 PDT 2010

Yup, sure enough I commented out the two no-cache headers from
server/src/java/org/sakaiproject/gradebook/gwt/server/RestServlet.java
and it's working in our development environment.

Jeremy Kusnetz | Sr. Systems Engineer

American Public University System 
American Military University  |  American Public University
661 S George Street, Charles Town, WV 25414 
T 304-885-5333 | M 703-967-5212 |  jkusnetz at apus.edu| www.apus.edu
<http://www.apus.edu> 

From: Thomas Amsler [mailto:tpamsler at ucdavis.edu] 
Sent: Friday, October 08, 2010 3:18 PM
To: Kusnetz, Jeremy
Cc: ucd-sakai-dev at smartsite.ucdavis.edu;
gradebook2-dev at collab.sakaiproject.org
Subject: Re: FW: Gradebook Issue

On Fri, Oct 8, 2010 at 11:44 AM, Kusnetz, Jeremy <JKusnetz at apus.edu>
wrote:

Will do.

It looks like it's an https issue.

We are fronting tomcat with Apache in our development environment,
apache is doing the SSL termination.  In our production environment our
load balancer is doing the SSL termination (but still going through
Apache too (don't ask))

This is true. Jon commented in GRBK-665: "for ie8 over https, we had to
remove the Pragma and No-Cache headers from the response "

We are running in the same environment where we front tomcat with
apache.

	Anyway, in development, the export works fine when I talk
directly to tomcat, or through non SSL apache.  But as soon as I hit the
site with SSL we get the error.

	Jeremy Kusnetz | Sr. Systems Engineer

	American Public University System 
	American Military University  |  American Public University
	661 S George Street, Charles Town, WV 25414 
	T 304-885-5333 | M 703-967-5212 |  jkusnetz at apus.edu|
www.apus.edu <http://www.apus.edu> 

	From: Thomas Amsler [mailto:tpamsler at ucdavis.edu] 
	Sent: Friday, October 08, 2010 2:15 PM

	To: Kusnetz, Jeremy
	Cc: ucd-sakai-dev at smartsite.ucdavis.edu;
gradebook2-dev at collab.sakaiproject.org
	Subject: Re: FW: Gradebook Issue

	Jeremy,

	Would you mind documenting all of your finding in reopened:

	http://jira.sakaiproject.org/browse/GRBK-665

	Thank you.

	-- Thomas

	On Fri, Oct 8, 2010 at 10:18 AM, Kusnetz, Jeremy
<JKusnetz at apus.edu> wrote:

	It looks like IE8 is also having the same problem.

	Jeremy Kusnetz | Sr. Systems Engineer

	American Public University System 
	American Military University  |  American Public University
	661 S George Street, Charles Town, WV 25414 
	T 304-885-5333 | M 703-967-5212 |  jkusnetz at apus.edu|
www.apus.edu <http://www.apus.edu> 

	From: Kusnetz, Jeremy 
	Sent: Thursday, October 07, 2010 1:41 PM
	To: 'Thomas Amsler'

	Cc: ucd-sakai-dev at smartsite.ucdavis.edu;
gradebook2-dev at collab.sakaiproject.org

	Subject: RE: FW: Gradebook Issue

	This is feedback I'm getting from faculty on this issue, I'll
test out the works okay for an instructor but not logged in as
themselves and get back to you.

	A few responded on the IE version, they are using IE7.

	Jeremy Kusnetz | Sr. Systems Engineer

	American Public University System 
	American Military University  |  American Public University
	661 S George Street, Charles Town, WV 25414 
	T 304-885-5333 | M 703-967-5212 |  jkusnetz at apus.edu|
www.apus.edu <http://www.apus.edu> 

	From: Thomas Amsler [mailto:tpamsler at ucdavis.edu] 
	Sent: Thursday, October 07, 2010 1:35 PM
	To: Kusnetz, Jeremy
	Cc: ucd-sakai-dev at smartsite.ucdavis.edu;
gradebook2-dev at collab.sakaiproject.org
	Subject: Re: FW: Gradebook Issue

	Jeremy,

	I think this is related to
http://jira.sakaiproject.org/browse/GRBK-665. What version of IE are you
using. From your problem description, it seems that there may be a new
wrinkle to this issue. You said that if you use the same version of IE,
it works for an instructor but not if you are logged in as yourself, is
that correct?

	We may have to reopen GRBK-665 or just create a new JIRA.

	Best,

	-- Thomas

	On Thu, Oct 7, 2010 at 10:24 AM, Kusnetz, Jeremy
<JKusnetz at apus.edu> wrote:

	Another small issue.  Should I open a Jira on this?

	Jeremy Kusnetz | Sr. Systems Engineer

	American Public University System 
	American Military University  |  American Public University
	661 S George Street, Charles Town, WV 25414 
	T 304-885-5333 | M 703-967-5212 |  jkusnetz at apus.edu|
www.apus.edu <http://www.apus.edu> 

	From: Marshall, Ryan 
	Sent: Thursday, October 07, 2010 1:07 PM
	To: Dom, Jason; Kusnetz, Jeremy; Collins, Chad; Manuputy, Jack;
Davis-Reinhold, Timothy
	Subject: Gradebook Issue

	Hey Guys,

	Just a heads up on an issue that I ran into with Sakai this
morning and it seems to be restricted to IE.  If you add yourself as a
participant to a course then enter it as yourself and try to export to
CSV from gradebook, it gives you the error shown in my screenshot.  This
doesn't happen if you login as the instructor and this doesn't happen at
all in Firefox.  Not sure what can be done about it but just thought I'd
point it out.  

	Best Regards,

	Ryan Marshall | e-Classroom Support Specialist

	American Public University System 
	American Military University  |  American Public University
	111 W. Congress Street, Charles Town, WV 25414 
	1.877.468.6268 x3640| classroomsupport at apus.edu
<mailto:classroomsupport at apus.edu>  | www.apus.edu <http://www.apus.edu>

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