[Contrib: Evaluation System] Stumped on Instructors not able to access results

Thu Jan 24 10:26:05 PST 2013

For anyone interested, we were able to find a temporary fix, but I'm still
not sure all the variables that are causing it. If anyone has any
additional insight, please comment on the ticket.

https://jira.sakaiproject.org/browse/EVALSYS-1371

On Tue, Jan 22, 2013 at 10:59 AM, Daphne Ogle <daphne at media.berkeley.edu>wrote:

> Yes, we actually didn't reopen them.  We just opened the evaluation form
> within the system as if we were going to edit them.  Then we closed it
> without actually making any changes.  That fixed the view date for us.
>  Sounds like you may be dealing with something different.  Sorry I couldn't
> be more helpful.
>
> -Daphne
>
> On Jan 22, 2013, at 10:32 AM, Nicola Monat-Jacobs wrote:
>
> Daphne -
>
> Were you able to re-open the evals without having them send any emails?
> That would be my main concern - I don't want anyone to get any emails
> because of this.
>
> Regardless, I reopened the test and closed it again. I've meddled with the
> VIEW_DATE and INSTRUCTORS_DATE and every other date imaginable. And *still*
> these instructors still get the same error message. Anyone have anything
> else I can try?
>
> - Nicola
>
>
> On Fri, Jan 18, 2013 at 10:35 AM, Nicola Monat-Jacobs <
> nicola at longsight.com> wrote:
>
>> Good suggestion Daphne - I'll give it a shot!
>>
>>
>> On Fri, Jan 18, 2013 at 10:33 AM, Daphne Ogle <daphne at media.berkeley.edu>wrote:
>>
>>> We just had something similar happen here I think.  We don't know the
>>> cause but we think it has something to do with editing the evals.  Somehow
>>> that reset the release dates.  So basically the admins had access to the
>>> results but no instructors did.  We think the instructors would have gotten
>>> access a day later but we were able to give them immediate access by
>>> opening and closing the evals.  Not sure you are having the same issue but
>>> try opening and closing and see what happpens.  It's a mystery!
>>>
>>> -Daphne
>>>
>>>
>>> On Jan 18, 2013, at 8:15 AM, Nicola Monat-Jacobs wrote:
>>>
>>> Thanks for the suggestion Adam. I'll give it a shot, but since all the
>>> data looks right in the database (as far as I can tell with those queries)
>>> I don't think it was a realms or membership issue at the time of evaluation
>>> creation.
>>>
>>> - Nicola
>>>
>>>
>>> On Fri, Jan 18, 2013 at 4:41 AM, Adam Marshall <
>>> adam.marshall at it.ox.ac.uk> wrote:
>>>
>>>> I've never seen this happen I'm afraid. Have you tried reassigning the
>>>> survey to the same groups - maybe there was some hiccup with groups or
>>>> users when you set up the survey?
>>>>
>>>> adam
>>>> ________________________________________
>>>> From: evaluation-bounces at collab.sakaiproject.org [
>>>> evaluation-bounces at collab.sakaiproject.org] on behalf of Nicola
>>>> Monat-Jacobs [nicola at longsight.com]
>>>> Sent: 17 January 2013 22:49
>>>> To: evaluation at collab.sakaiproject.org
>>>> Subject: [Contrib: Evaluation System] Stumped on Instructors not able
>>>> to        access results
>>>>
>>>> Folks -
>>>>
>>>> I'm really stumped on this one so if you have any suggestions I'd be
>>>> grateful.
>>>>
>>>> I've got an evaluation that was deployed to a vast number of courses.
>>>> Administrator1 created the evaluation and deployed to the courses.
>>>> Administrators 1 & 2 were enrolled in all the courses as instructors.
>>>> Instructors in the courses have eval.be.evaluated. eval.write.template and
>>>> eval.create.evaluation.
>>>>
>>>> The evaluation allows instructors to see results after Dec 3 2012. The
>>>> evaluation closed on Dec 3 2012. The 'View Date' was Dec 10th.
>>>>
>>>> Adminstrator1 and Sakai admins can see the results of the evaluation,
>>>> but none of the instructors in the course can.
>>>>
>>>> Instructors (administrator2 as well as actual instructors) see the
>>>> following on their Dashboard: under 'Evaluations in which I may be
>>>> evaluated': nothing. It says "You currently have no active or pending
>>>> evaluations".
>>>>
>>>> Under "Evaluations I am creating or administering" it lists the
>>>> evaluations, but when they click 'View Report' it says "You cannot view
>>>> results for this evaluation for any of the assigned groups".
>>>>
>>>> I have checked exhaustively in the database and everything looks right.
>>>> There are only two places where this message is shown:
>>>> ReportChooseGroupsProducer.java and ReportsViewingProducer.java. I have
>>>> stepped through all the checks and the data in the database should return
>>>> the groups they are evaluatees in, but for some reason, I guess its not
>>>> because they are seeing the error message.
>>>>
>>>> select m.eid, m.USER_ID, eau.group_id, eau.assign_type
>>>> from EVAL_ASSIGN_USER eau, SAKAI_USER_ID_MAP m
>>>> where evaluation_fk = 971
>>>> and eau.USER_id = m.USER_ID
>>>> and m.eid = '[instructor eid]'
>>>> order by assign_type, eid
>>>>
>>>> returns many entries with group id assign_type=evaluatee
>>>>
>>>> SELECT eag.Group_Id from EVAL_ASSIGN_GROUP eag
>>>> where eag.EVALUATION_FK = 971
>>>>  and eag.group_id in (
>>>>  select distinct eau.group_id from EVAL_ASSIGN_USER eau
>>>>  where eau.evaluation_fk = 971
>>>>  and eau.ASSIGN_TYPE = 'evaluatee'
>>>>  )
>>>> and eag.INSTRUCTORS_VIEW_RESULTS = true
>>>>
>>>> Returns many results.
>>>>
>>>> Oh and the following *is* checked in administrate:
>>>> - Show the "Evaluations I am creating or administering" box
>>>> (Administrator widget) on the main screen
>>>> - Show the instructor summary box on the main screen
>>>> Number of days old can an eval be and still be recently closed: 60 (had
>>>> to increase this to even get the evals to show up in the admin box)
>>>>
>>>> I guess I'm confused. Why don't these evals show in the instructor
>>>> summary box? Is that just for pending and open evals? If the admin box is
>>>> the right place, why don't the links work?
>>>>
>>>> Thanks,
>>>> Nicola
>>>>
>>>
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>>>
>>>  Daphne Ogle-Glenn
>>> Senior User Experience Designer
>>> University of California, Berkeley
>>> Educational Technology Services
>>> daphne at media.berkeley.edu
>>> (510)846-8237
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>
> Daphne Ogle-Glenn
> Senior User Experience Designer
> University of California, Berkeley
> Educational Technology Services
> daphne at media.berkeley.edu
> (510)846-8237
>
>
>
>
>
>
>
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