[Contrib: Evaluation System] Reminder Email not being sent out with large group
Bryan Bakotich
bakotibj at plu.edu
Wed Sep 30 12:18:32 PDT 2009
John,
I only see that error the one time before the notification email is sent
out. I don't see it anywhere else. If that were the bug wouldn't it show up
when the reminder emails are supposed to be sent out?
Also I found an entry in the SCHEDULER_DELAYED_INVOCATION table for the eval
reminders and the date is in the past. So it looks like that entry is being
put in, but the ScheduledInvocationManagerImpl trigger isn't being run.
In the QRTZ_TRIGGERS table the NEXT_FIRE_TIME for that trigger is about 6.5
days ago, right about the time when this evaluation went live. So it looks
like that trigger got put into BLOCKED status the first time it ran after
the eval went live then it never went back to WAITING for some reason.
Do you know what I have to do to get this trigger to start firing again. I
think that would solve the problem, I'm just not real familiar with Quartz.
-Bryan
On Wed, Sep 30, 2009 at 12:06 PM, John Ansorge <ansorgej at ohsu.edu> wrote:
> Hi Bryan,
> I've seen the bug I mentioned cause the system send out the initial
> Notification Email successfully but fail to send the Reminder e-mails. (I'm
> not exactly sure why the first one makes it out successfully.)
>
> So if you're seeing the "Could not get group from evalGroupId:..." messages
> regularly in your logs, I still suspect that is the source of your reminder
> e-mail problems.
>
> John
>
>
> Bryan Bakotich wrote:
>
> John,
> I saw the error you noted in the logs, but the very next line is the
> notification email successfully being sent out so I don't think that's my
> problem.
>
> Richard,
> I checked the QRTZ_TRIGGERS table and the trigger_state for the
> ScheduledInvocationManagerImpl.runner trigger is set to BLOCKED. The state
> of that trigger on my dev box is WAITING just like all the other triggers in
> the table. Could this be why the reminders aren't being sent? If so, do you
> know why it would get set to BLOCKED?
>
> Thanks for all the help.
>
> -Bryan
>
> On Wed, Sep 30, 2009 at 11:09 AM, Ellis, Richard <rwellis at umich.edu>wrote:
>
>> Different versions but more important different tool behavior.
>>
>> >I do not have a check next to the Enable single email per student setting
>>
>>
>> so email will go into the SCHEDULER_DELAYED_INVOCATION table, where the
>> INVOCATION_TIME is checked to see when email should be sent. You can update
>> that field using SQL. I think the tool adjusts these values based on
>> evaluation changes but I need to review the code. It’s been a while since
>> I’ve look at the non-U-M email code.
>>
>> Dick
>> ------------------------------
>> *From: *Sean DeMonner <demonner at umich.edu>
>> *Date: *Wed, 30 Sep 2009 13:43:03 -0400
>> *To: *Bryan Bakotich <bakotibj at plu.edu>
>> *Cc: *Richard Ellis <rwellis at umich.edu>, <
>> evaluation at collab.sakaiproject.org>
>> *Subject: *Re: [Contrib: Evaluation System] Reminder Email not being sent
>> out with large group
>>
>> We may be using different versions -- the field I'm referring to exists
>> in our branch under Administrate -> Control Email Settings.
>>
>> Failing that, you might also be able to look in the EVAL_CONFIG table to
>> see what the value is for Next Reminder.
>>
>> SMD.
>>
>>
>>
>>
>>
>> On Sep 30, 2009, at 1:39 PM, Bryan Bakotich wrote:
>>
>> I do not have a check next to the Enable single email per student
>> setting in the control email settings page. Ours usually just sends out one
>> large email to all the non respondent participants.
>>
>> -Bryan
>>
>> On Wed, Sep 30, 2009 at 10:34 AM, Ellis, Richard <rwellis at umich.edu>
>> wrote:
>>
>>
>> Bryan,
>>
>> Do you have a √ next to “Enable single email per student” in the Control
>> Email Settings page? If not I don’t think the Next Reminder date field on
>> that page matters.
>>
>> Thanks,
>>
>> Dick
>>
>> ------------------------------
>> *From: *Sean DeMonner <demonner at umich.edu <http://demonner@umich.edu> >
>> *Date: *Wed, 30 Sep 2009 13:17:49 -0400
>> *To: *Bryan Bakotich <bakotibj at plu.edu <http://bakotibj@plu.edu> >
>> *Cc: *<evaluation at collab.sakaiproject.org <
>> http://evaluation@collab.sakaiproject.org> >
>> *Subject: *Re: [Contrib: Evaluation System] Reminder Email not being
>> sent out with large group
>>
>>
>> But what is the date in the Next Reminder date field?:
>>
>> <image.jpg>
>>
>> If that date isn't in the past when the job runs, then email won't be
>> sent (just because the job runs, doesn't mean email is sent, the Next
>> Reminder date also has to qualify).
>>
>> SMD.
>>
>>
>>
>>
>> On Sep 30, 2009, at 1:13 PM, Bryan Bakotich wrote:
>>
>>
>>
>> The eval opened on 9-23 at 6:20pm and it was set to send out a reminder
>> every 4 days. Yesterday morning I changed that value to every day. The logs
>> show no emails being sent out yet.
>>
>> -Bryan
>>
>> On Wed, Sep 30, 2009 at 10:01 AM, Sean DeMonner <demonner at umich.edu <
>> http://demonner@umich.edu> > wrote:
>>
>>
>>
>> Does the Next Reminder Date value in the tool look correct (i.e. it's in
>> the past when you expect the Reminder job to run)?
>>
>> SMD.
>>
>>
>>
>>
>> On Sep 30, 2009, at 12:55 PM, Bryan Bakotich wrote:
>>
>>
>>
>> Hi all,
>>
>> We are currently running an evaluation that is assigned to a single
>> project site with 850 access users. The notification email went out fine,
>> but none of the reminder emails are being sent out. There is nothing in the
>> logs showing that the reminders should have gone out.
>>
>> I did a small run of this same eval on the same site earlier when it only
>> had 3 participants and the reminders were sent out properly. Any ideas why
>> this might be happening or places I should be looking for errors?
>>
>> We are running sakai 2.6.x with kernel 1.0.11 (I think) and evalsys 1.2.1
>> on a mysql 4 db.
>>
>> -Bryan
>>
>> --
>> Bryan Bakotich
>> Open Source Implementation Specialist
>> Digital Media Center, Information & Technology Services
>> Pacific Lutheran University
>> Tacoma, WA 98447-0013
>> Phone: 253-536-5021
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>>
>>
>>
>>
>> SMD.
>>
>>
>> ==========================================================
>> Sean DeMonner, IT Senior Project Manager, CTools Implementation Group
>>
>> Digital Media Commons @ The Duderstadt Center, U-M (734) 615-9765
>> Pub Key 24DD6B09
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> --
>> Bryan Bakotich
>> Open Source Implementation Specialist
>> Digital Media Center, Information & Technology Services
>> Pacific Lutheran University
>> Tacoma, WA 98447-0013
>> Phone: 253-536-5021
>>
>>
>>
>>
>>
>> SMD.
>>
>>
>> ==========================================================
>> Sean DeMonner, IT Senior Project Manager, CTools Implementation Group
>> Digital Media Commons @ The Duderstadt Center, U-M (734) 615-9765
>> Pub Key 24DD6B09
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> --
>> Bryan Bakotich
>> Open Source Implementation Specialist
>> Digital Media Center, Information & Technology Services
>> Pacific Lutheran University
>> Tacoma, WA 98447-0013
>> Phone: 253-536-5021
>>
>>
>>
>>
>> SMD.
>>
>>
>> ==========================================================
>> Sean DeMonner, IT Senior Project Manager, CTools Implementation Group
>> Digital Media Commons @ The Duderstadt Center, U-M (734) 615-9765
>> Pub Key 24DD6B09
>>
>>
>>
>>
>>
>>
>>
>>
>
>
> --
> Bryan Bakotich
> Open Source Implementation Specialist
> Digital Media Center, Information & Technology Services
> Pacific Lutheran University
> Tacoma, WA 98447-0013
> Phone: 253-536-5021
>
>
--
Bryan Bakotich
Open Source Implementation Specialist
Digital Media Center, Information & Technology Services
Pacific Lutheran University
Tacoma, WA 98447-0013
Phone: 253-536-5021
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