[cle-release-team] Jira management - Functional Testing user

[Neal Caidin]

Hi All,

I wanted to get some feedback on a minor, but helpful, change I would like to make to the process for managing Jira tickets. I have added the user account functest (which auto-correct tried to make "funkiest") with the name "Functional Tester".  I want to make it part of our process to assign functest to a ticket when we know that functional testing is needed. Then, for QA, we can easily filter which tickets specifically need QA testing. 

We could add functest as a Watcher or as the Assignee. The Assignee makes more sense to me from a workflow perspective, since we are assigning the task, but I guess the downside is that if the QA tester needs to reopen the issue, he will have to reassign to the original Assignee (which you can easily get from the ticket History). Whereas with Watcher, we don't have to worry about reassigning the ticket to the correct person, and we can still do the filtering we need (we just need to search on Resolved tickets that have Functional Tester as a Watcher). Does everybody have the ability to add Watchers, or only administrators (in which case Assignee would be better)? 

If this looks useful, I was also thinking of a adding a user account called "Technical Review" as a flag for code review or other types of technical review. 

Thanks,
Neal Caidin

Sakai CLE Community Coordinator
nealcaidin at sakaifoundation.org
Skype: nealkdin
AIM: ncaidin at aol.com