[WG: Accessibility] Problem with Email Tool in CLE 2.9

[Scoville, David]

Thanks for your reply Matt,

Here's some additional information from our work on this yesterday, which
may prove helpful (below):

Hello,
     As FireFox is not my default browser and can sometimes have
compatibility issues with JAWS, I did not rely on it for this purpose.
After looking at the site, however, it appears that JAWS will work
with the site and FireFox, but not Internet Explorer, which tends to
be the most stable with JAWS.
Please let me know if you have any questions or further suggestions.

On 4/29/14, Scoville, David <scovildj at miamioh.edu> wrote:
> Hi,
>
> Our [Sakai] Sys Admin tried to reproduce the issue you
> experienced with the email too. [She] used JAWS 15 on Windows 7 using
> Firefox 28. Please see her report below:
>
> "I tried in Jaws 15.0 on my Windows 7 laptop with FF 28.0, and didn't have
> problems. She might be talking about the buttons in CKEditor, but Jaws
> reads every button to me with a name. I had some challenges in navigating
> between the buttons and between the text area and the button area, but the
> first doc link you posted helped."
>
> This help guide for the using JAWS with CK
> Editor<
http://docs.cksource.com/CKEditor_3.x/Users_Guide/Accessibility#JAWS>,
> the the rich text editor used in Niihka, proved helpful.
>
> Please let me know if you would like to meet to go over these usage
> guidelines to assist you in using this tool with JAWS.
>
> Or, I have a suggestion which may make it much easier for you to send
email
> messages to the entire class.
>
> If your instructor is willing to add the Email Archive tool to the course
> site, this would allow the course site to have its own email address. You
> could send mail to the site using your preferred email client - any email
> client would work. This way, you do not need to use the Email tool or even
> login to [Sakai], to send email to the site.
>
> If this alternative method sounds interesting, please let me know and I
> will reach out to your instructor and assist with the installation and
> setup of the Email Archive tool.
>
> Thank you, please let us know how you would like to proceed.
>
> Sincerely,
> Dave


On Tue, Apr 29, 2014 at 11:27 PM, Matt Clare <Matt.Clare at brocku.ca> wrote:

> Hi Dave,
>
>         Thanks for letting us know about this. Hopefully we can help.
>
>         I’m not familiar with the “Email” tool, but I see that it has been
> included with Sakai since 2.9, but I do not believe this group has reviewed
> it before.  What’s currently in Sakai’s trunk codebase does appear to have
> form labels, but I haven’t given it an extensive review.  The experience
> with’s Apple’s VoiceOver seemed OK, but I’ll try to get some time with it
> and JAWS.
>
>         The Messages tool has been reviewed a number of times and has only
> a few outstanding accessibility issues.
>
>         .\.\att
>
> On Apr 29, 2014, at 07:00 , Scoville, David <scovildj at miamioh.edu> wrote:
>
> > Hi All,
> >
> > We received the following message from a blind student:
> >
> > "This evening, I was sending an email to my class with an
> > announcement about a relevant on-campus event. When I pressed enter on
> > the "email" link on the courses site, I was presented with a page that
> > had approximately 20 unlabelled buttons on it that JAWS just announced
> > as "button." I am not sure what any of these buttons do, nor exactly
> > if or how my email was presented to the class. It concerns me that
> > there are such a number of these unlabelled buttons and I am wondering
> > if there is anything we can do to resolve this problem. "
> >
> > The site is configured to allow students to send email via the Email
> tool.
> >
> > Is this a known issue?
> >
> > Is the Messages tool in 2.9 generally more accessible than the Email
> tool? Both use the CK editor.
> >
> > Thanks for any advice,
> > Dave
> >
> > --
> > Dave Scoville
> > 310K Laws Hall
> > Miami University
> > Oxford, OH 45056
> > Campus: (513) 529-2066
> > Mobile: (937) 430-6622
> > _______________________________________________
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> >
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>
> Matt Clare
> Manager, eLearning
>   Centre for Pedagogical Innovation
> Part-time Instructor
>   Interactive Arts and Sciences
> Brock University, Niagara Region, Ontario, Canada
> http://brocku.ca/pedagogical-innovation    905 688 5550 xt 4539   Office:
> SBH321
>
>


-- 
*Dave Scoville*
310K Laws Hall
Miami University
Oxford, OH 45056
Campus: (513) 529-2066
Mobile: (937) 430-6622
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